Getting Your Box

Delivery Information

Everything you need to know about how, when, and where we deliver.

Our Delivery Policy

Simple, straightforward delivery.

2–5 Business Days

Orders are generally shipped within 2–5 business days of being placed, subject to stock availability and your delivery area.

Business Days Only

Dispatch excludes Saturdays, Sundays, and South African Public Holidays. Orders placed on non-business days are processed on the next working day.

Local Courier Services

We use trusted local courier partners to get your meals to you safely. These meals will be delivered frozen in a normal box.

Where We Deliver

Currently delivering to parts of Gauteng and Western Cape.

Gauteng

Sandton, Fourways, Bryanston, Randburg, Northcliff, Parkhurst, Parktown North, Alberton, Edenvale, Bedfordview, Germiston, Boksburg, Roodepoort, Centurion, Pretoria East, Hatfield, Brooklyn, Midrand

Delivering

Western Cape

Selected areas — contact us or enter your postal code on the homepage to confirm your area is covered.

Delivering

Not in a delivery area yet?

Leave your details and we'll let you know the moment we expand to your area.

Common Questions

Delivery FAQs

Orders are generally shipped within 2–5 business days using local courier services. Business days exclude Saturdays, Sundays, and Public Holidays. You will receive a tracking notification once your order has been dispatched.

Delivery fees are calculated at checkout based on your postal code and order size. The fee will be shown clearly before you confirm your order.

Your meals are packed frozen in an insulated box with dry ice or gel packs rated for transit. Meals will remain frozen on arrival. Transfer to your freezer as soon as possible after delivery.

Yes. Update your delivery address in My Account before your order is dispatched. If your new address falls outside our delivery zone, contact us and we'll advise on options.

Our courier will follow their standard process — typically leaving a delivery notice and attempting redelivery. Because your meals are frozen and temperature-sensitive, we recommend ensuring someone is available to receive your order. If you have specific delivery instructions, add them at checkout.

Delivery question not answered here?

Our team is happy to help.

Contact Us